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June website problems, missing dates

 
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Tom Humphrey
Site Admin


Joined: 04 Jul 2005
Posts: 1298
Location: Wallingford, UK

PostPosted: Fri Jul 01, 2011 9:55 am    Post subject: June website problems, missing dates Reply with quote

I'm sorry for all the problems with the website over the past month and for the lack of any updates from me about the problems. In general I have not paid enough attention to problems with the project recently. Thank you to everyone who has persevered with the project despite what must have been a very frustrating litany of failures.

The site was intermittently off-line numerous times during June. This was mostly due to hardware problems with the web server - a harddisk was beginning to fail and had become very unreliable - the disk is now replaced and the computer is now working reliably again. Another disruption was due to electrical work going on which caused some intermittent disruptions for a day. Finally having changed the disk I thought it was a good chance to upgrade the operating system - this appeared to go smoothly, but as it turned out I overlooked a database problem that was triggered by the update. Critically, following the upgrade, specimen collection dates were no-longer recorded correctly.

Missing collection dates
All sheets documented or edited between 20th and 30th June (~469 specimens) will currently be missing collection dates due to the database error. The system is now working correctly again.

The missing data is not lost and I will be able to retrieve it from the log files, however repairing the records will take a bit of time. Meanwhile, please don't spend time adding back the missing dates yourself - I will be able to effect an automated repair for the vast majority of affected records and will manually correct the remainder.


I've got quite a backlog of email about the project which I'll respond to individually, thank you to everyone who tried to notify me of the problems. From now on I shall try to plan my time better so that herb@home gets all the attention it deserves.

regards,

Tom
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